Shipping policy

Shipping Policy

Overview

All products sold on this website are digital products delivered electronically.

No physical goods are shipped by post or courier.

This Shipping Policy explains how digital products are delivered after purchase.

Digital Delivery

After successful payment, customers will receive access to their purchased digital products.

Delivery may occur through one or more of the following methods:

  • Immediate download on the checkout confirmation page;

  • Download links sent by email;

  • Access through a customer account area (where applicable).

Digital products may include:

  • PDF guides

  • Workbooks

  • Templates

  • Checklists

  • Other downloadable digital content

Delivery Timeframes

Digital products are typically delivered immediately after payment confirmation.

In some cases, delivery may be delayed due to:

  • Payment processing issues;

  • Email delivery delays;

  • Technical maintenance;

  • Internet or hosting interruptions.

If you do not receive your download within a reasonable time, please contact us at:

everstead.support@gmail.com

Download Issues

If you experience problems downloading or accessing your purchase, please contact customer support.

We will make reasonable efforts to assist with:

  • Expired download links

  • Corrupted files

  • Incorrect files

  • Access issues

  • Technical download errors

Please include your order number and the email address used during purchase.

No Physical Shipping

Because all products are delivered digitally:

  • No shipping fees apply unless otherwise stated;

  • No customs duties or import taxes apply;

  • No postal delivery services are used.

Customers are responsible for ensuring they provide a valid email address during checkout.

Customer Responsibility

Customers are responsible for:

  • Providing accurate billing and contact information;

  • Ensuring their device can open PDF or related file formats;

  • Maintaining internet access required for downloading products.

We are not responsible for issues caused by:

  • Incorrect email addresses;

  • Spam or junk mail filtering;

  • Customer device limitations;

  • Third-party software incompatibility.

File Access & Storage

We recommend downloading and securely saving purchased files immediately after purchase.

Download availability periods may vary depending on the platform or product.

Unless otherwise stated, purchases are intended for personal use only.

International Orders

We sell digital products worldwide, including to customers located in:

  • United Kingdom

  • European Union

  • United States

  • Australia

  • Other supported regions

Because products are delivered electronically, international delivery restrictions generally do not apply.

However, customers are responsible for ensuring digital products are lawful to access in their local jurisdiction.

Contact Information

For support relating to delivery or downloads, please contact:

Everstead
everstead.support@gmail.com